Private psychological services and counselling are not covered through MSI. However, many extended medical plans provide coverage for psychological and counselling services (i.e., Blue Cross, Great West Life, SunLife, etc.). Please check with your insurance provider to determine if you have coverage for such services.

We offer direct billing for clients with Blue Cross, Veterans Affairs Canada, Workers Compensation Board, and with some Long-Term Disability claims. For all other clients, payment is required at the time of your appointment. We accept credit cards, interac, and cash. We will provide an official receipt that you can submit to your insurance company for reimbursement. Reimbursement with most insurance companies is often fast and straightforward.